Privacy Policy

Effective Date: July 11, 2025
Last Updated: July 11, 2025

At BIGO Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or enroll in our academic and social enrichment programs.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, or any other details you voluntarily provide when registering or contacting us.
Student Information: For enrolled students, we may collect names, age, grade level, academic needs, and any relevant information that helps us personalize instruction.
Payment Information: We use secure third-party services to process payments. BIGO Solutions does not store credit card information directly.
Website Usage Data: We may collect non-personal information such as your IP address, browser type, and pages visited through cookies or other technologies, to enhance your website experience.

2. How We Use Your Information

We use your information to:

Register students and manage class participation
Communicate with families regarding schedules, updates, and program offerings
Provide customized academic and social enrichment services
Improve the functionality and user experience of our website
Respond to your questions or support requests

3. Sharing of Information

We value your trust and do not sell or rent your personal information. Information may be shared with:

Trusted third-party service providers (e.g., payment processors, communication platforms) who help us operate our business
Legal authorities, if required to comply with applicable laws or protect our rights

All third-party providers we work with are required to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect your personal data. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

You have the right to:

Access the personal information we hold about you
Request updates or corrections to inaccurate data
Request deletion of your information (when legally allowed)
Opt out of non-essential communications

To exercise your rights, please email us at 📧 info@bigo.solutions

6. Children’s Privacy

We do not knowingly collect information from children under the age of 13 without verified parental consent. Parents or legal guardians may contact us at any time to review or request the removal of their child’s information.

7. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a new “Effective Date.” We recommend checking this page periodically to stay informed.

8. Contact Us

For any questions about this Privacy Policy or our data practices, you can contact us at:

BIGO Solutions 📧 Email: info@bigo.solutions